Frequently Asked Questions
Everything you need to know about your Rebelhorn gear and orders.
How do I determine the correct size for my motorcycle jacket?
We provide a detailed size chart on every product page. We recommend measuring your chest and waist circumference while wearing your base layers to ensure a precise fit for maximum safety and comfort.
What is your return policy for gear that doesn't fit?
You can return any unused item in its original packaging with tags attached within 30 days of delivery. Please visit our Returns Portal to start the process and receive a prepaid shipping label.
Are Rebelhorn products covered by a warranty?
Yes, all Rebelhorn products come with a standard 2-year warranty against manufacturing defects. Some products are eligible for a 5-year extended warranty if registered on our website within 30 days of purchase.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the EU. Shipping is free on all orders over €150. For international orders, delivery times and rates are calculated at checkout.
How should I clean and maintain my leather gear?
To preserve the quality of your leather, wipe it with a damp cloth after use and apply a dedicated leather conditioner every few months. Never machine wash leather; instead, use professional cleaning services for deep stains.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible installment options.